Shipping policy

📦 Shipping Policy

Living Water Coffee Co.
Last updated: April 28, 2025

At Living Water Coffee Co., we are committed to delivering freshly roasted, Scripture-inspired coffee directly to your doorstep in a timely and reliable manner. Below is our official shipping policy.

🚚 Order Processing & Fulfillment

  • All orders are roasted to order and fulfilled by our trusted partner, Roastify.

  • Orders are typically processed within 3–5 business days (Monday–Friday, excluding holidays).

  • Once roasted and packaged, orders are shipped via USPS, UPS, or other standard carriers.

🇺🇸 Shipping Locations

  • We currently ship within the United States only.

  • We do not offer international shipping at this time.

⏱ Estimated Delivery Times

Shipping Method Estimated Timeframe
Standard Shipping 3–7 business days (after fulfillment)
Expedited Shipping* 2–3 business days (after fulfillment)

*Expedited shipping is available at checkout on select orders.

💲 Shipping Rates

  • Standard Shipping: Calculated at checkout based on order weight and delivery address.

  • Free Shipping: Available on orders over $50 (before taxes and discounts).

📦 Tracking Information

  • You will receive a shipping confirmation email with tracking details as soon as your order is on its way.

  • Please allow up to 24–48 hours for tracking to update after fulfillment.

❗ Delayed or Lost Shipments

While most orders arrive on time, delays can occur due to weather, holidays, or carrier issues. If your order seems delayed or has not arrived:

  1. Check your tracking link for updates.

  2. Contact the shipping carrier directly with your tracking number.

  3. If still unresolved, reach out to us at 📧 support@livingwatercoffee.co.

We will assist you in locating your order and replacing it if confirmed lost.

🛑 Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.
Living Water Coffee Co. is not responsible for orders shipped to incorrectly entered addresses.

🤝 Our Commitment

We want every cup of coffee to arrive fresh and full of encouragement. If there’s a problem with your delivery, don’t hesitate to contact us — we’ll do our best to make it right.

Questions about shipping?
📧 Email us at support@livingwatercoffee.co